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Migration Technician

Liquid Web Inc. is a privately held, managed web hosting company founded in 1997. Over the past 20 years we have grown from a single server to 5 data centers, despite this rapid growth we still maintain a lot of our startup roots. We are looking for driven, self starting professionals to help us continue this upward momentum while retaining the core values of what the company was founded on; Heroic customer service, cutting edge technology, and a phenomenal employee culture. As a leader in the professional web hosting industry, we have an unwavering dedication to providing the best hosting products available and premium customer support.

We are adding several temporary Migration Technicians to our operations team located in Lansing, Michigan. Migration Technicians are often the first experience new customers will have with our technical staff. This role is integral to getting our customer relationships off on the right foot by assisting customers in the transfer of their web data and ensuring any technical / customer services issues related to the data transfer are resolved quickly, easily and professionally. If you love Linux, digging into complex and interesting issues, and helping people set up their web server for success this may be the role for you. This is a temporary position.

Responsibilities of a Migration Technician:

  • Migrate and set up data on client owned or Liquid Web servers
  • Provide Heroic Support via phone and electronic ticketing mediums
  • Provide customer service support during the migration process and solving issues as needed
  • Install and configure software related to hosting client websites or migration of web data
  • Help document processes and procedures used for each client data migration
  • Keep up to date on current web hosting and development methods via tech and web blogs


  • 1+ year academic or professional experience in a Linux Support or Web Hosting environment
  • 1+ year experience working with RPM-based Linux distributions
  • 1+ year experience installing, maintaining, and troubleshooting LAMP Stack
  • Ability to show an understanding of DNS

Additional Qualifications:

  • Red Hat Certified Systems Administrator (RHCSA) preferred. Willingness to earn cert quickly.
  • Excellent written and verbal communication skills
  • The ability to juggle tasks expertly in a fast paced client focused support environment
  • Proven ticketing system experience documenting steps taken to solve client issues

Benefits and Other Cool Stuff We Offer:

  • 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription
  • Optional employer contributing 401K
  • Continuous beverage service
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done
  • Access to ongoing training



This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.

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