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IT Security Operations Manager

The Security Operations Manager leads a team protecting Liquid Web’s staff, customers, assets, and reputation. This role is in charge of overseeing the Security Operations staff and as well as strategically positioning the organization in preparation for increasing complexity and emerging threats through best practices and tool optimization.

As a Security Operations Manager you would:

  • Manage information security risk identification, mitigation, and acceptance processes in coordination with security operations
  • Maintain key information security metrics and reports for both operational managers and corporate executives
  • Provide training requirements regarding information security requirements and expectations
  • Collaborate with executives, managers, and team members to ensure strategic alignment of departmental goals with business objectives
  • Conduct budget analysis and contribute to financial decisions for the department
  • Develop, execute, and measure against goals and performance indicators for the department
  • Work with other teams, managers, and executives to coordinate projects, manage capacity, and optimize performance, reliability and efficiency
  • Manage all aspects of the employee life cycle including: recruiting,training, performance improvement, and termination
  • Maintain network reputation, providing investigation and analysis of malicious network activity
  • Perform forensic analysis of compromised servers, following with remediation and prevention recommendations
  • Monitor and Investigate abuse complaints/reputation feeds, and DMCA/trademark copyright violation notification
  • Create and maintain information security policies, including technical and administrative policies
  • Conduct research on new security technologies and products, both open source and vendor proprietary
  • Perform penetration testing, risk assessments, and compliance audits and prepare reports
  • System analysis including automated testing using standard tools as well as manual testing of web based applications

You Have:

  • A Bachelor's degree in a related field, or comparable combination of education or relative experience
  • The Ability to present highly technical and complex information into “simple English” that is consumable by senior leaders, executives, and board of directors
  • Outstanding troubleshooting acumen
  • Strong knowledge of web hosting and hosting technologies
  • The ability to analyze and investigate log files and automated security alerts
  • Basic understanding of system, network, and malware analysis
  • Strong understanding of commonly utilized communications protocols, particularly OSI L4-L7
  • Familiarity with security tools including vulnerability scanners and penetration testing frameworks
  • Deep understanding of privilege escalation, root compromise, and package verification
  • Solid understanding of security principles and practices, including the ability to identify assets and risks, generate threat models, conduct vulnerability assessment and understand risk management
  • In-depth knowledge of application security vulnerabilities, testing techniques, and the OWASP framework
  • Strong ability to read and understand application code or scripts such php, javascript, bash, python, etc.
  • Thorough understanding of PCI and HIPAA compliance guidelines
  • Deep comprehension of protocol specific TCP/UDP communications
  • 5+ years relevant experience
  • Security+ or equivalent demonstrable knowledge
  • RHCE or equivalent demonstrable knowledge
  • CEH or equivalent demonstrable knowledge
  • CISSP or equivalent demonstrable knowledge
  • Experience working with Risk Assessment Frameworks (NIST)
  • Exceptional communication and customer service skills
  • Proven ability to maintain project deadlines
  • Proven leadership experience
  • Working knowledge of departmental budgeting

We Offer:

  • 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription
  • Traditional and Roth 401k with company matching
  • Continuous beverage service
  • Fun employer-sponsored events
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done
  • Access to ongoing training


This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.

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